Bombay Assistant Manager (Full-Time, Salaried, All Locations)

Assistant Manager (Full-Time, Salaried, All locations)

Our Company:

We are a growing natural brow + beauty brand dedicated to a mission of spreading love and we are looking for awesome, fun and caring individuals with insanely amazing customer service and team skills to join our retail teams.

We Offer:

  • Competitive salary
  • A fun, supportive and creative working environment
  • Sales incentives, product discounts and complimentary services
  • Career growth opportunities


Must be able to work at least one weekend day. Must be available full-time. MUST BE FLEXIBILE.

Your Core Responsibilities will Include

  • Focus on delivering awesome Bombay Experiences
  • Lead and deliver Bombay Experiences with integrity and pride
  • Assist and support the Manager to develop, organize and lead a high-volume store with a focus on excellence in guest relations and store operations
  • Assist and support the Manager with management duties and responsibilities, including but not limited to Time Clock Management, Scheduling, Inventory, Visual merchandising, and Team Management.
  • Promote a work environment where the entire staff takes responsibility for achieving goals
  • Assist Manager in coaching, training and developing staff
  • Follow Bombay Standard Operating Procedures with pride and integrity
  • Learn and promote Bombay product and service knowledge, history, and practices
  • Participate in store contests, trainings, and meetings that will inspire the team
  • Seek feedback from coworkers to improve the store and guest experiences and report to manager
  • Hold yourself and team members accountable to maintaining store and company standards
  • Issue appropriate disciplinary actions when necessary
  • Schedule guest appointments efficiently and effectively
  • Provide complete guest care resolution to complaints; fill out guest experience form, follows up with guest on their in-store experience
  • Report and provide feedback on store issues, team performances, and guest concerns to Manager
  • Maintain a positive and fun bar environment
  • Maintain store appearance and cleanliness
  • Perform Keyholder responsibilities
  • Perform cash-handling duties (sales processes, orders and payments)
  • Perform daily opening & closing duties


  • Have a minimum of two (2) years of customer care, retail sales experience
  • Have a Diploma or Bachelor Degree in Business, Arts, or Communications and/or equivalent experience (3-5 years)
  • Previous management experience is an asset


  • Always acts with integrity
  • Punctual, accountable, leads by example
  • Have outstanding customer service skills; willing to go above and beyond for our customers
  • Upbeat, positive, energetic, fun, go-getter attitude
  • Team player who takes pride in their work and helping everyone win
  • Able to make quick decisions, multitask, and work in a fast-paced environment
  • Problem-solver with innovative ideas to make things better
  • Have strong functional knowledge of computers, internet, Google, MS Office suite;
  • Highly organized, self-motivated, reliable
  • Professional attitude and ability to be flexible and handle change in a positive manner 
  • Always presents a professional appearance and maintain grooming standards and dress code.
  • Possess excellent interpersonal and communication skills;
  • Self-Motivated and goal driven

Interested? Awesome! We would love to hear from you!

Please email your resume and cover letter with subject line "ASSISTANT MANAGER" to and let us know why you'd make a great fit!